Call centre for health consultancy, disease prevention launched

At the launching ceremony (Source: VNA)

Hanoi (VNA) – The National Hospital
of Tropical Diseases on May 9 launched a for and
.

The call centre 19003228 will
operate round the clock, with many functions such as providing information
about hospital services, giving directions related to administrative procedures
for patients, receiving and sending questions to direct consultants.

Leading experts working in the
fields of infectious and tropical diseases, nutrition and food safety, vaccination,
and testing will be invited to answer questions and give consultancy to callers.
 
According to Prof. Dr. Nguyen Van Kinh, Director of the National Hospital of
Tropical Disease, many modern technologies and devices
to optimise multi-channel connection applications, support management  and reckon  frequency of calls; and integrate customer
database management.

The call centre is hoped to not only give
people with more information about health care and disease prevention, but also
help them connect with health experts, thus significantly helping to improve the
people’s health and prevent diseases in the context of increasing new diseases in
recent times.-VNA