Illustrative image (Source: E Hospital)Hanoi (VNA)
– The Ministry of Health (MoH) has issued a set of criteria to assess hospital
quality towards improving services and increasing .
The 83 criteria were
tested over a three-year basis.
Nineteen of the
are related to patient care, 14 to work force development, 38 to professional
quality, eight to quality improvement and four to professional knowledge,
according to the MoH.
Implementation of the
criteria will be graded according to five levels: bad, average, moderately
good, good and very good.
The head of the
ministry’s Department of Medical Examination and Treatment, Luong Ngoc Khue,
said the criteria was aimed at encouraging hospitals to improve their operation
and quality and provide safe and qualified services.
They would also serve as
a tool for management agencies to guide hospitals on quality and to implement
quality assessment activities, he added.
He noted that effective
quality management reduced costs and errors, which in turn attracted more
patients.
Hospitals would
themselves assess their service quality first, in November and December, and
would then be examined by management agencies, according to the official.
The ministry reported
last week it had planned to issue more criteria in 2017 to help assess hospital
quality more comprehensively.
Minister of Health Nguyen
Thi Kim Tien said at the third national forum in September
that improving health check-ups and treatment quality to satisfy patients was a
priority for the healthcare sector.
Despite some remaining
weaknesses, she said that the service quality had seen major improvements in
recent years, earning public appreciation. A number of hospitals have taken
measures to shorten the time patients wait to be treated, while applying
information technology and bettering hygienic conditions, she noted./.
Source: VietnamPlus
