Hospital management needs to ensure patients are satisfied with medical services quality, reception and hospital fee transparency, said Minister of Health Nguyen Thi Kim Tien (Photo: VNA)Hanoi (VNA) – The Vietnam
Administration of Medical Services under the (MoH) opened a
training course on hospital management in Hanoi on March 12 to help improve
and patients’ satisfaction.
The five-day course will train nearly 60 leaders
of major hospitals nationwide.
MoH Minister Nguyen Thi Kim Tien said in the
past, the health sector just focused on specialised training while neglecting
. The appointment of those with only specialised skills to
managerial posts has led to the mismanagement of State-owned hospitals.
As public hospitals today must be financially
autonomous, their leaders need training in management skills covering medical
services quality, manpower, financial affairs and equipment.
She added hospital management needs to ensure
patients are satisfied with medical services quality, reception and hospital
fee transparency. Her ministry will associate the hospital quality and
patients’ satisfaction with medical service prices, thus encouraging hospitals
to improve.
The MoH will grant autonomy to more public
non-business institutes and consider managing hospitals as social businesses,
Tien said.
Director of the Vietnam Administration of
Medical Services Luong Ngoc Khue said the health sector is facing challenges in
reforming financial mechanisms and hospital quality. If hospital leaders only
rely on their specialised capacity, it will be hard for their hospitals to
attract patients and keep medical staff.
As of the end of 2017, Vietnam had 38 hospitals
at the central level, 492 at the provincial level, 645 at the district level,
31 hospitals of sectors and 10,700 medical stations. There were also 207
private hospitals and about 30,000 private clinics nationwide.-VNA
Source: VietnamPlus
